Security system repairs and servicing for the greater Wellington region
When your security system isn’t working as it should, you need someone reliable who knows what they’re doing. Coast Security provides repair and servicing for Ajax, Bosch, Paradox and Provision systems — and we’re just as happy to help with systems we didn’t install. If your current setup can’t be repaired (no matter what the brand is), we’ll talk you through practical options, including installing a more dependable modern security system from Ajax.
The Coast Security team is known for being responsive, easy to deal with, and honest in our advice. Clients often mention how quickly we show up, how clearly we explain things, and how smooth we make the process — from diagnosing the issue through to full restoration or replacement. Whether it’s a camera that’s lost its feed or an old alarm that keeps going off for no reason, we’ll sort it. And if your system is one we support, we’re available 24/7 for urgent callouts.
Alarm and camera security system repairs
If something’s not working — whether it’s one sensor or the whole system — we’ll come out and get it sorted. Most problems are caused by wear and tear, power supply issues, faulty connections or outdated components. Whatever the fault, we’ll assess it on-site and either fix it on the spot or give you clear options for next steps.
We regularly repair issues like:
- Unresponsive keypads or remote controls
- Repeated false alarms or failure to arm/disarm
- Faulty motion detectors or door/window sensors
- Camera feed or recording issues (including Provision systems)
- Power, battery or backup issues
- System communication faults or error codes
Even with older systems, we’ll do our best to get things working again — or we’ll help you transition smoothly to a newer, more reliable setup.
System servicing and preventative maintenance
Regular servicing helps keep your alarm or camera system running at its best — without needing to replace the hardware. We recommend a full service every three years to check performance, clean up hardware, and make sure everything’s still fit for purpose.
A standard service includes:
- Cleaning cameras and checking lens alignment
- Testing all sensors and connections
- Updating firmware and software
- Checking battery health and signal strength
- Reviewing access controls and app connections
- Running a full system diagnostic
- Security assessment to suggest improvements or additions
Think cheap security is enough? Think again!
You had your security system installed by your electrician. At first, it sounded fine—and it was cheap. But a few months later, your alarm goes off in the middle of the night. You try calling the electrician. No answer. You send a message—still nothing. There’s no after-hours support, no technical assistance, and you’re left stressed and vulnerable. When you choose Coast Security, a licensed, 24/7 dedicated security company, you get more than an installation - you get ongoing support, timely repairs, and peace of mind. Because security isn’t just about the hardware; it’s about who stands behind it.
Selling your home? Don’t let security become a problem
You’ve listed your home for sale and included the security system as part of the chattels. Then you realise - you have no service or support to ensure the system is working properly because you didn’t use a reputable security company. This creates issues for potential buyers and delays your sale. When you choose Coast Security, a licensed, professional security provider, you get ongoing support, maintenance, and peace of mind—so your system is always in top condition, even when it’s time to move on. Security done right lasts beyond the installation.
Storm causes power surge and your old alarm is set off
A storm sweeps through, knocking out power across the area. Your security system takes a hit from a surge, faults, and activates - but won’t turn off. Call Coast Security - we can assess what is happening and send an on-site technician to restore full functionality and keep your property protected. Talk to us too about upgrading to a security system that won't be activiated by power surges or the power doing off.
Away on holiday? - We can handle the unexpected
You’re relaxing on holiday when your old alarm system suddenly triggers a false alert. Instead of panicking or rushing home, you call Coast Security - your licensed, 24/7 security partner. We can chat to you over the phone to verify the situation and, if needed, you can book a technician to rectify any technical faults - so you can keep enjoying your break without worry. This might be an opportune time to talk to us about upgrading to a modern security system that doesn't trigger false alerts.
Attempted break-in when intruders damage your system
An intruder smashes cameras and damages your alarm system during an attempted break-in. Your security setup is compromised, and you need it fixed quickly. For expert assistance and rapid repairs, call Coast Security - your local licensed, 24/7 dedicated security company. Our support team acts promptly to troubleshoot remotely and dispatch technicians to restore your system and peace of mind. Your safety is our priority, day or night.
Ready for an upgrade? We make it simple
Whether your security system is for home or business, after a period of time you may want an upgrade. If your system was installed by us, we already have your details and know your equipment inside out. This means no guesswork, no delays - just a smooth upgrade process backed by our commitment to long-term service and support. If it's not our system, we can do a site visit and scope what would best suit your needs. We’ll recommend the best options, handle installation, and ensure your system stays future-ready.